Get In Touch

  • We’d love to hear from you. Whether you have a question about our products or an order, our team is here to help.

Contact Us

Feel free to contact us anytime!

  • Zoho Desk - Contact Form

    We aim to get back to you within 24–48 hours.

FAQ

How long does delivery take?

Standard UK delivery usually takes 2 working days. You’ll receive tracking details as soon as your order is dispatched. For more information, please see here.

Can I return a product if I’m not happy?

Yes, we offer a 14-day return policy on unopened products. For full details and instructions, see our returns information here.

Are Twiggels shampoos safe for puppies?

Yes, our Puppy Soft shampoo is specially formulated for young dogs with gentle, pH-balanced ingredients.

Are Twiggels shampoos suitable for all dog breeds?

Yes, our shampoos are pH-balanced and designed for all coat types and breeds. Explore the full range here.